In its bid to improve operational efficiency and service delivery, First Bank has announced plans to migrate to a new cloud-based procurement and financial platform scheduled to commence on Saturday, October 26. The bank also warned customer’s of service disruption in the notice issued on Wednesday.
The notice reads in part, “As part of the bank’s continuous investments to improve operational efficiencies and service experience, we will be transitioning from our current procurement and financial platforms to a new cloud-based platform that provides additional capabilities and benefits.
“During the cut-over period, certain activities and transactions will need to be suspended to aid housecleaning and safe migration of transactions with minimal disruption.
“The cut-over period will be from Saturday, October 26, 2024, to Sunday, November 3, 2024, while the new cloud-based solution will be live on Monday, November 4, 2024, and normal activities will resume.”
The bank further stated that during the migration period, vendors would be unable to submit invoices on its current Electronic Business Suite, adding that payments would only be processed for invoices submitted for received purchase orders by Friday, October 25, 2024 and that its current supplier portal will no longer be in use effective November 4.
First Bank also stated, “Kindly note to take proactive steps as indicated above to avoid business disruption during this critical period. Further details regarding onboarding, training and user guides will be communicated before the end of the week.”
Recall that since September, at least 4 major banks in Nigeria have switched their core banking applications including Zenith Bank and Guaranty Trust Bank.
