According to the Federal Competition and Consumer Protection Commission (FCCPC), it has started keeping an eye on fuel prices around the country to make sure gasoline marketers aren't manipulating them to harm customers. During a briefing at the State House reporters' meeting at the Presidential Villa in Abuja on Thursday, Tunji Bello, the Chief Executive Officer of the Commission, made this announcement. Bello stated that the Commission was keeping a careful eye on changes in the petroleum market, especially the potential impact on Nigerian prices of the ongoing conflict between the United States, Israel, and Iran. He claims that changes in the price of gasoline frequently have an impact on the costs of other products and services.
In order to keep an eye on changes in the industry, he continued, the Commission was also working with the Department of Petroleum Resources (DPR). Additionally, Bello revealed that airlines may be required to reimburse customers who paid exorbitant ticket prices if they were discovered to have set ticket pricing during the Christmas season.
He said that in response to concerns regarding significant price hikes for tickets during the holiday season, the Commission had already finished its investigation. He claimed that during that time, ticket prices, which were formerly between ₦145,000 and ₦150,000, increased to between ₦500,000 and ₦700,000.
However, Bello declined to identify the airlines in question, stating that the investigation's complete report would be made public shortly. Additionally, he stated that a significant portion of consumer complaints across the country are related to financial technology services and the delivery of electricity. Bello clarified that problems with metering, anticipated billing, and insufficient power supply are common complaints from electricity users.
The commission observed that many customers on Band A tariffs frequently lament not getting the promised service, even though they are supposed to receive up to 20 hours of electrical supply each day.
According to the Commission, it strives to guarantee that the quality of service provided by electrical distribution firms is commensurate with the prices they charge. He mentioned that the Commission was now debating punishment and had already released a report on the probe.
Additionally, he said that fintech companies were frequently the target of complaints, especially when it came to online transactions and lending services. Between March and August of 2025, the Commission reported that it had addressed over 9,000 complaints, resulting in the recovery of over ₦10 billion for consumers.
However, the Commission advised Nigerians to file formal complaints instead of venting their annoyance in private. In order to address unfair practices and defend consumer rights across many economic sectors, the FCCPC stated that it will keep interacting with consumers, market groups, and authorities.
