The Nigerian Shippers Council (NSC) said it is collaborating with the Federal Competition and Consumer Protection Commission (FCCPC) with the view of establishing a Consumer Protection Regime (CPR) in the port and shipping sectors. This was made known on Tuesday by the Executive Secretary of the NSC, Emmanuel Jime, represented by the Director of Human Affairs, NSC, Mrs Adaku Okam during a sensitization programme for stakeholders on consumer rights and responsibilities in the country’s port and shipping sector.
The NSC said, “The CPR aims to achieve seamless operations with little or no infringements of rights, we will use the platform to disseminate sector-based information on the subject, and provide an avenue for stakeholders to give feedback on infringements of rights and possible areas that need improvement if necessary.
“The idea was to bring sanity in the conduct of shipping and ports business to ensure harmony, fair trade practices and efficiency in the sector.
“And prosecution of erring service providers and users related matters, sharing of information and intelligence, consumer education and awareness as well as enforcement and compliance.”
According to the NSC, a Memorandum of Understanding (MoU) was signed between the 2 agencies in 2020, adding that the collaboration was aimed at improving competition and consumer protection, and that there are plans to conduct sensitization exercises at several port and inland locations which is in line with some parts of the MoU.
