The Secret Service has been warning US financial institutions that domestic ATMs are being targeted in jackpotting attacks, according reports. Bank in the US have been warned about a new means of robbing ATMs, previously seen in Europe and Mexico, the method is nicknamed jackpotting. Jackpotting, in which thieves use a variety of tools to hack into ATMs and cause them to dispense large amounts of cash on demand, has been a legitimate threat for several years now.
Fraudsters pose as ATM technicians, even wearing uniforms and access the teller machine. They open it using a generic key that the Secret Service says is readily available for purchase on the internet.
Once inside, they use a technical means — installing a laptop computer and a cellphone into the machine — to be able to remotely take over the machine and force it to discharge money. But to avoid detection, the bogus technician does not typically take the cash, that’s left to a second co-conspirator.
The second co-conspirator, a “money mule,” then goes to the compromised machine and calls the phoney technician who initiates a withdrawal sequence remotely.
“It runs until it is empty or the person standing at the ATM alerts the controller of the ATM to stop the withdrawal sequence because either law enforcement is nearby or for whatever reason, they get spooked and want to leave the scene,” supervisory special agent Matt O’Neill told ABC News.
The technician often returns to the empty machine to retrieve the laptop and cellphone, putting the ATM machine back like he was never there.
“We’ve seen these 21st Century robberies take place in plain sight, middle of the day, in malls, just because they are obviously getting themselves a jacket that says technician on it.”
After investigating a report of a jackpotting attack in recent days, the Secret Service quickly determined a more coordinated set of attacks was about to be launched in the next seven to 10 days. An alert was sent out Friday to inform the banking community of the potential attack and how they might protect themselves from being victimized.
O’Neill says it’s transnational organized crime using a mixture of international criminals and people who are already in the United States.
The attacks target specific models of stand-alone ATM machines made by Diebold running a Windows XP operating system. Banks can safeguard themselves by upgrading their ATMs’ operating systems.
Jackpotting has been a problem for a number of years in Europe and, according to the Secret Service, it was just a matter of time before it came to the United States. “It’s a problem that is not going to go away any time soon, now that it has hit our shores,” O’Neill said.
