The Ministry of Aviation has revealed plans to ensure commercial airlines operating in Nigeria compensate passengers for delayed or canceled flights beginning from January 2024. Minister of Aviation, Festus Keyamo, made this known when he met with the Joint Committee of the National Assembly on Aviation for the defense of the 2024 budget. Kayamo stated that its ministry also plans to publish the list of airlines that delays or cancels flight weekly as part of its efforts.
He said “I have called the customer’s satisfactory commission regarding the treatment of Nigerians. In fact, I have gone back to the committee, that is how much concern I am concerned,” Keyamo said.
Also as part of the compensation move, he proposed that a discount should be deducted from the flight tickets of airlines that delayed passengers as part of the compensation.“For every delay, there is a report, an actual report by the regulator, what did they do? Did they pay compensation?” “That passenger must be given a 50 percent rebate or 40 percent rebate because they must be a rebate.”
Keyamo stated that the best option to develop Nigerian airports is through concessions to investors. “In concession, we will give the people what we want, not what they want. We have to decide what we want. It is the nature, the quality of the concession that all of us will agree on.”
